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Angel P - Jacksonville, FLApril 13, 2022
We had a great experience with Sir Grout from start to finish. Judi was very informative and professional while also being friendly throughout the entire quote. She was very honest and straightforward and had plenty of pictures of jobs similar to ours to back up what she said. She explained very thoroughly what would need to be done to accomplish what we wanted our Grout to look like and told us we would have a quote emailed to us within 2-3 business days. When we called to schedule everything we spoke with Marty I believe and we had a couple follow up questions that he answered with no problems and got us scheduled as soon as they were available. The day of, the technician showed up (I can't remember his name, but he was very friendly and professional) perfectly on time and got right to work, he explained what he was doing as it was being done and made sure we looked it over for approval before he left! Easily the best experience I've had with anyone working on anything on my house here in jacksonville and we've had a lot of stuff done. I didn't take any of my own before and after pictures but the Grout looks fantastic!!
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