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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jaime Picture
- Jaime
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars

Written Testimonials Pencil

Catherine - St Augustine, FLDecember 21, 2025

We are extremely pleased. Our shower looks brand new. The crew was exceptional, extremely hard-working, detail-oriented, friendly, and very receptive to our questions. Would highly recommend.

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Hamilton T - Jacksonville, FLDecember 06, 2025

We were looking to update and refresh our kitchen (update the cabinetry, countertops, backsplash, fixtures) and were considering what to do with the floor - old-fashioned 12" x 12" white ceramic tiles that were at least 25 years old from when we moved in (maybe even 60 years old since the construction of the house).

We had the floors cleaned when we moved in, but over the years, the grout had turned brownish, and the tiles were scuffed and well-worn. We knew ripping up the floor would be expensive. We found Sir Grout, hoping that it would be a cost-effective alternative, and now that they have completed the job, the finished product exceeded our expectations - the floor is totally transformed. Our kitchen practically looks like a new build.

From the time we met with Judi, the owner, who sat and explained the process, working with Grace for questions and scheduling as we had to balance a variety of work on the rest of the kitchen, and then Brian and Rell who showed up when promised and worked very diligently for most of the day, often on their knees as they cleaned and polished, everyone has been friendly and helpful. All showed pride in their work and in the company they worked for.

As I said, we couldn't be more pleased with our choice of Sir Grout. Our floors look great! We can't recommend Judi and her team at Sir Grout highly enough. If you're on the fence about your tile flooring, make sure you give Sir Grout a chance to show you what they can do for you.

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Pamela N - Saint Augustine, FLDecember 06, 2025

From the professionalism and attention to detail by Judi in the initial consultation to the beautiful finished product, we were highly satisfied with Sir Grout! We had all of our ceramic tile in the living areas and bathrooms cleaned and color-sealed. Monty, Ray, and Rell did an amazing job! They were detail-oriented and took their time to do the best job possible. They answered all of our questions throughout the day and were always polite and respectful. Our floors truly look brand new! Thank you for a job well done!

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Charlene A - Jacksonville, FLDecember 05, 2025

Our tech showed up right on time. She was very professional and worked tirelessly all day, with no conversations or waste of time. Finished at 5:30, and the floor looks amazing. This was our second experience with Sir Grout, and it was fabulous.

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Dennis T - Saint Augustine, FLNovember 24, 2025

Rave & Brian did a great job. I would highly recommend Sir Grout to everyone.

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Cynthia S - Fernandina Beach, FLNovember 24, 2025

We had 1 enclosed shower and a second tub/shower, along with the floor of the second bathroom cleaned and regrouted. The results are remarkable! Sir Grout delivered everything they promised and then some (we were told some set-in discoloring might not be restored), yet Monty managed to clean everything with meticulous detail, and now everything looks brand new!

We are more than pleased with the professionalism and attention each employee gave to our restoration. If you have any tile needs, I highly recommend using Sir Grout.

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Stephen U - Jacksonville, FLNovember 19, 2025

Sir Grout reconditioned our tile floors that were pretty sad after 21 years. It's unbelievable how good they look and how cost effective this has been. I highly recommend this if you're considering replacing your floors and don't want to go through the hassle and attendant costs.

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Robert H - Jacksonville, FLNovember 17, 2025

Our experience with Sir Grout was excellent! Judi was very knowledgeable, professional and helpful during the consultation call. Monty was very knowledgeable, professional and helpful cleaning our tiles and coloring and sealing our grout. Monty explained the service call very well and answered all of our questions.

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Sue T - St Augustine, FLOctober 26, 2025

We are very satisfied with the work that Monty did on our shower. It really does look brand new again which is saying a lot. Monty was easy to get along with and very professional. Hail, Sir Grout!

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Dawn D - Fernandina Beach, FLSeptember 24, 2025

Absolutely loved this service! Sir Grout did an excellent job on all my tile. I had the kitchen and two bathrooms done, including my shower stall. My house is only two years old, and none of my tiled surfaces looked this good new! They did a fantastic job!

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