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A Stone Sealing Job in St Johns, FL, Transformed This Granite Countertop from Dull to Glossy


November 13, 2017

It is no surprise that everyone has a favorite part of their house. For this St. Johns resident, it was her kitchen. Above all, she adored her granite kitchen countertop. Although she dedicated a lot of time to cleaning her house, she took special care of this countertop. She cleaned it with products that she had bought at a local store, not knowing that this was damaging the countertop's granite surface. She had been cleaning the countertop with these products for four years, and week after week, she cleaned her house, including the kitchen and, of course, her precious countertop. One day, while she was looking at a photo album, she noticed that something was not right with her countertop: it was not as shiny as it was in the photos. She compared the pictures she had in the album with the current condition of the granite, and she couldn't find an explanation or reason why her granite countertop was looking so dull. The next day, she immediately went out to buy more cleaning products and tried to fix the problem on her own.

Before and After Picture of a Stone Sealing Service in St Johns, FL
After a few days of cleaning the countertop over and over again, she realized that she was not seeing positive results. She was freaking out because she noticed that the stone was still opaque. She decided to look for professional help right away. She called her sister who was living in Washington, DC and told her about the issue she was dealing with. Her sister mentioned that she had experienced a similar problem with her marble floor a few months back, and the company that she hired had achieved incredible results. After her sister told her the company's name, the homeowner went online to look for stone sealing experts in St Johns, FL and found Sir Grout of NE Florida among her top search results. She saw some pictures of our services and read some of our customer reviews and was convinced that we were the right choice. So, she called us to schedule a free, in-home consultation.

On the day of the evaluation, our specialists arrived at her house to assess the granite countertop the client had mentioned. The homeowner immediately took our team to the kitchen, where they noticed how dull the stone was. The granite had lost its luster, the seamline grout was dirty and damaged. Our technicians explained that this may have been caused by incorrect cleaning methods and products. The worried client asked our team if there was something that could be done to fix the problem. Our experts told her that they had the perfect solution: a stone sealing service, which included honing and polishing the granite. The homeowner had read our customers' reviews and trusted us, so she agreed.

Most homeowners do not know that stone surfaces such as floors, walls, showers, and countertops can easily be damaged by accidental spills. However, using the wrong cleaning chemicals can also cause damage. It is important to note that acid-based cleaners like detergents, soaps, and vinegar can damage the stone's polish and etch its surface. When these types of cleaners are used on granite, the stone will eventually look dull.

A few days later, our stone sealing professionals came back and were ready to solve the problem that the homeowner was worried about. They started the cleaning process by using our special stone cleaner and a high-speed vertical scrubber, which is especially designed to deeply clean stone surfaces. After the stone and tiles were cleaned, it was time to move on to the next step.

Now, our team began honing the stone in order to remove the etch marks and any other damage. After that, it was time to polish the granite until we got the results the client wanted.

The last step was to apply our one-of-a-kind sealant, which gives stone surfaces maximum protection from dirt, stains, and other fluids like grease, oil, and wine. This product also protects the stone's natural grain or finish.

When the job was done, we showed the client her countertop. She was totally thrilled with the outcome. She never thought her granite countertop would look that shiny. The client took out her phone to snap some pictures, so her sister could see the outstanding results. The resident told us that she would not hesitate to recommend our services if any of her friends or family members had a similar problem with their stone surfaces.

Before we left, the homeowner asked us for some recommendations to maintain the stone as glossy as it was now. Our team explained that the sealant we had applied would protect the surface against spills. But if any substance gets on the countertop, it should be cleaned up right away, given that acidic or alkaline substances can break the sealant over time and damage the stone. Also, we recommended using specialized natural stone cleaners for her regular cleaning routine. Our experts explained that despite the fact that our cleaning process provides a good, long-lasting solution, her countertop might still require a deep cleaning every once in a while, to make sure it keeps looking its best. She thanked us several times for the wonderful service and recommendations.

If you are looking for a reliable stone surface restoration company, Sir Grout of NE Florida is your best option! We have the best professionals in the hard surface restoration industry, and they can restore your stone surfaces in no time. To set up a free evaluation and quote, call us at (904) 420-4141 or fill out the "Request a Quote" form on this page. To follow our work and keep up to date with our promotions, you can find us on Facebook as Sir Grout of NE Florida, Twitter @SGNEFlorida, and Instagram @SirGrout. Also, be sure to subscribe to our newsletter.

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